Contact Us


Mail logo   Mail

ETrow, Inc.
848 N. Rainbow Blvd. #1134
Las Vegas , NV 89107
 Telephone logo   Telephone

Voice: +1 800-606-1182
( M-F, 9am-4pm PST )
Fax: +1 206-905-8339

Privacy symbol

No nonsense privacy policy

We hate privacy eroding policies as much as the next guy. Maybe even more. If you're doing business with us, here's what you can expect:

  • ETrow, Inc will never sell or distribute your personal information to anyone, except where it's required to complete a purchase or ship goods to you.
  • Etrow, Inc will never email you, unless you ask us to or it's required for billing or other purchase-related communication. If you're on one of our announcement lists, just drop us a line at lists@etrow.com to get yourself removed permanently.
  • ETrow, Inc does store information required to provide certain services such as retrieving lost serial numbers, providing upgrade pricing, etc. We always take reasonable precautions to ensure this data remains secure.
  • ETrow, Inc never stores or in any way retains your credit card information.
Return symbol

Return policy

We offer a standard 14 day return policy on our software, no questions asked. Well maybe one question: how can we make the software work for better for you?

Remember, we do offer a free evaluations of SigmaTerm, so you can be sure of what you're getting. Aside from the time limitations, SigmaTerm evaluations contain the full featured product.

Copyrights and Credits

Icons

The beautiful icons used throughout the web site and within SigmaTerm were derived from the set known as Crystal Clear which are licensed under the GNU LGPL. Under the terms of this license, the icons used within SigmaTerm may be freely replaced by the end-user and are contained as-is in the application bundle. Since these are simple images, source for these icons are one in the same with the icon files themselves.

Various other public-domain icons and small graphics are used on the website, and were uncredited.

File Transfer Programs

SigmaTERM makes use of the lrzsz file transfer programs. The source code for these programs is licensed under the GNU GPL. Executable versions of these programs are contained in the SigmaTERM application bundle. The source code as used in SigmaTERM is available for download here. As dictated by the license, the end user is free to replace these binaries within SigmaTERM with their own version.

Communications

SigmaTERM utilizes some communication facilities that ship with Mac OS X. These include the programs ssh, telnet, and rlogin. These are used directly from the operating system, and are not contained within SigmaTERM itself.